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Senior Payroll Executive
We are looking for a meticulous and service-driven Senior Payroll Executive to join our expanding HR services team. This role is ideal for someone with a strong background in payroll operations and statutory compliance, especially in a client-servicing or outsourcing environment.
As a Senior Payroll Executive, you will be responsible for ensuring accurate, timely, and compliant payroll processing for a portfolio of clients across various industries.
- Manage end-to-end payroll processing for assigned clients, including data entry, calculation, and finalization.
- Ensure payroll compliance with Malaysian statutory bodies (EPF, SOCSO, EIS, PCB) and submission of monthly and annual forms (e.g., EA, Form E).
- Conduct payroll variance checks, reconciliations, and review reports for accuracy.
- Serve as the main point of contact for clients on all payroll-related matters.
- Handle and respond to client queries with professionalism and timeliness.
- Maintain accurate and updated payroll records in accordance with audit and compliance requirements.
- Work closely with internal teams (Support, Implementation, HRIS) to ensure smooth payroll operations.
- Maintain the confidentiality and integrity of payroll data at all times.
Published : 5 Jun 2025 View Details
Payroll Outsourcing Specialist
We are seeking a meticulous and service-oriented Payroll Outsourcing Specialist to join our growing HR services team. This role is ideal for someone who has a strong understanding of payroll processing and compliance, and thrives in a client-facing environment. You will be responsible for delivering accurate and timely payroll services to our clients across various industries.
- Manage end-to-end payroll processing for assigned client portfolios.
- Ensure payroll is processed accurately and on time, in compliance with statutory regulations.
- Handle statutory submissions such as EPF, SOCSO, EIS, PCB, and annual forms (e.g., EA, Form E).
- Prepare and review payroll reports, variance checks, and reconciliation reports.
- Act as the main point of contact for clients on payroll-related matters.
- Respond to client queries professionally and in a timely manner.
- Maintain up-to-date payroll records and documentation.
- Collaborate with internal teams such as support, implementation, and HRIS.
- Ensure confidentiality and security of payroll information.
Published : 5 Jun 2025 View Details
Project Manager (HRMS System)
We are looking for an experienced and results-oriented Project Manager to lead end-to-end implementation of Human Resource Management System (HRMS) projects. This role requires strong project management skills, HR domain knowledge, and the ability to collaborate with both internal teams and external clients.
As the Project Manager, you will play a key role in ensuring that projects are delivered on time, within scope, and with high client satisfaction.
Lead full-cycle HRMS implementation projects from initiation to closure.
- Collaborate with clients to understand business needs, define project scope, and set delivery expectations.
- Develop and manage project plans, timelines, resources, and budgets.
- Coordinate cross-functional teams including HRIS consultants, developers, support, and QA.
- Monitor project progress and manage risks, changes, and escalations effectively.
- Conduct regular status meetings with stakeholders and provide transparent project updates.
- Ensure configuration, testing, training, and go-live activities are executed smoothly.
- Maintain detailed project documentation including requirements, UAT logs, sign-offs, and SOPs.
- Drive post-implementation reviews and continuous improvement initiatives.
- Serve as the main point of contact for client communication throughout the project.
Published : 23 Apr 2025 View Details
Senior System Application Specialist
We are looking for an experienced and solution-oriented Senior System Application Specialist to lead the support and implementation of business-critical applications, particularly in the Human Resource and Payroll domain. This role involves collaborating closely with clients, internal teams, and partners to ensure smooth application delivery, performance, and support.
As a senior member of the team, you will be expected to mentor juniors, drive improvements in support processes, and contribute to system enhancement initiatives.
- Lead application support and delivery for business and HR-related systems.
- Manage system configurations, testing, and implementation for clients.
- Collaborate with technical teams to resolve issues, deploy updates, and optimize performance.
- Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.
- Provide technical guidance and mentorship to junior team members.
- Participate in client meetings and gather requirements for system enhancement.
- Conduct system diagnostics, troubleshoot bugs, and perform root cause analysis.
- Ensure compliance with change management protocols.
- Liaise with partners’ technical personnel to manage integrated systems or modules.
Published : 22 Apr 2025 View Details
Helpdesk Support Specialist
We are looking for a proactive and detail-oriented Helpdesk Support Specialist to join our dynamic team. This role blends technical expertise with strong communication skills to support users in resolving application-related issues, especially in business and HR-related systems.
- Provide second-level technical support to internal and external users.
- Troubleshoot and resolve issues related to business and HR applications.
- Continue with assigned task deliveries and provide support aligned with project/customer needs.
- Escalate complex or unresolved issues to relevant teams and follow up promptly.
- Manage, track, and prioritize multiple support tickets efficiently.
- Maintain clear and organized documentation of technical issues, resolutions, and procedures.
- Assist in testing and deployment of application updates or patches.
- Support system onboarding for new users and conduct training as required.
- Collaborate with internal teams and external technical partners to resolve support cases
Published : 22 Apr 2025 View Details
